Children’s Ticket
Children: All children two years of age and older must have a ticket. Those children under the age of two do not need a ticket and are expected to sit on an adult’s lap during the game.
Will Call Information
Game day will call windows, located on the south side of Reliant Stadium (near the Amegy Bank Gate), open two hours prior to kickoff and remain open until halftime. A picture ID is required and tickets will only be released to the person whose name appears on the ticket envelope.
ATM Information
For your convenience, automated teller machines are provided by Amegy Bank of Texas and are located throughout Reliant Stadium. Please refer to directional signage or the maps on pages 29-34 for specific locations.
Baby Changing Stations
Baby changing tables are available in all public restrooms at Reliant Stadium.
Designated Driver Program
The Houston Texans, Budweiser and ARAMARK Sports & Entertainment encourage you to be a good sport – have fun and drink responsibly. Sign up to be a Designated Driver at anyGuest Services Information Booth. To sign up, you must be 21 years of age. By doing so, you will receive a complimentary nonalcoholic beverage coupon that is redeemable at any ARAMARK concession stand.
Drinking Fountains
Drinking fountains are located on each concourse throughout Reliant Stadium. Please refer to directional signage for specific locations.
Entrances
Reliant Stadium has four main entry gates: Comcast Gate (northwest corner), Coca-Cola Gate (northeast corner), Amegy Bank Gate (southeast corner) and Ford Gate (southwest corner). The Verizon East and West Club Entrances are exclusive entrances for the Club and Suite ticket holders. All entrances at Reliant Stadium are accessible for guests with disabilities. Please look for signs indicating wheelchair accessible entrances at each gate to expedite your entry into the Stadium. Reliant Stadium gates open 90 minutes prior to kickoff. For your convenience and to ease concourse congestion, please utilize the gate listed on your ticket.
Escalators
Reliant Stadium offers escalators near the public ramps in the four corners of the Stadium. Escalators are also located at the Verizon East and West Club Entrances for the exclusive use of Club and Suite Level fans. Please refer to directional signage or
the maps included in the Fan Guide for specific locations.
Family Restrooms
Family Restrooms are located on each concourse for your convenience. Please refer to directional signage for specific locations. Priority access for these restrooms is given to families and guests with disabilities. We ask that you please respect these arrangements.
Field Access
Fans entering the field area without proper credentials are subject to eviction and arrest. Credentials for field access are not available for purchase.
First Aid
Emergency medical teams are on call in Reliant Stadium at all times. If you require medical assistance, please contact the nearest usher or law enforcement official, or proceed to one ofThe Methodist Hospital First Aid Stations located on Levels 1, 3 and 5 in the northeast and southwest corners of the Stadium.
Elevators
Reliant Stadium offers elevators in all four corners of the Stadium: at the Comcast Gate, Coca-Cola Gate, Amegy Bank Gate and Ford Gate. There are also elevators located at the Verizon East and West Club entrances exclusively for Club Level, Suite Level and disabled guests. Please refer to directional signage or the maps included in this Fan Guide for specific locations. Elevator priority is given to disabled and elderly guests. At times, guests may be asked to exit an elevator to accommodate disabled guests. To exit the Stadium expeditiously, please use the ramps, escalators or stairs. Please note that specific elevators may also be reserved for specific purposes during a game. Please follow the instructions given by Reliant Park staff and use an alternate route. In addition, tickets will be checked on each level as you exit an elevator to assure proper access for that level. Please be sure to have your ticket with you at all times.
